You have learned several methods for developing and delivering messages in a more effective and efficient way. In this assignment, you will create brief routine and positive messages, review strategies to deliver bad news and revise negative messages, and analyze messages to capture readers’ attention and gain credibility.

Background

While working as a medical administrative assistant at Saint Catherine Children’s Hospital, you are required to write a variety of brief messages with both positive and negative content in addition to ones that are persuasive in nature.

Part 1: Creating Effective and Efficient Brief Routine and Positive Messages

32 points

Directions for completing Part 1:

Review the following scenarios and write effective and efficient messages to address each one.