Select an area of improvement in the healthcare setting and create a (SWOT) analysis. From that you will do an RCA for this area this week. Visit the following link:
http://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/
Read the introduction to RCA.
Read the RCA process.
Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
A diagram of the clinical or workflow process
A fishbone diagram of constraints
The steps for improvement, utilizing the five-whys tool
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