Perform an individual usability study on the website using the checklist on pages 320-321 of Gerson. (If you have the resources, you may use more than yourself to perform the survey; e.g., you could pull in three or four friends to help you.) Please submit a memo that summarizes your results of the usability study. The memo should not consist of a list of “yes” and “no”; rather, your memo should summarize what needs to be done to improve the site and in what areas the site is already effective. This assignment helps you practice how to write a clear and concise progress report memo.