Before you start writing, you need to carefully read the case study and make a note of the main issues and
problems involved as well as the main stakeholders (persons or groups of persons who have an interest in the
case).
A case study response would include the following elements:
Introduction
Introduce the main issues relevant to the case and briefly outline the overall problem to be solved.
Identify the key stakeholders in the case, their involvement in the case issues and describe and evaluate their different
perspectives and interests.
Analysis & Evaluation & Discussion Sections
Discuss the issues raised one by one, using information gained from your research of the academic literature.
Always assume that your reader knows nothing of the assignment task and provide enough information to give
a context for your analysis and evaluation of the issues. You should evaluate connections to theoretical and
empirical academic research. This section should describe the ways in which theoretical and empirical
research are related and can be applied to the central issues and problem in the case. Your analysis should
lead to a set of conclusions that are supported by appropriate evidence. You may have more than one
conclusion/recommendation and should evaluate the solutions or ideas for these which should then be your
conclusion/recommendation.
Conclusion / Recommendations
Finally, sum up the conclusions or recommendations that you have come to and give your recommendations to
resolve the case. Your conclusion/recommendations should provide a description and analysis of the expected
results from implementing your proposed plans of action.
Checklist for a case study response & Grading Criteria
Have you:
Carefully read the case and noted the main issues and stakeholders in the case?
Included critical thinking of the important issues.
Discussed each issue with reference to the academic literature?
Evaluated the solutions or ideas for each issue to find the ones most suitable?
Made final recommendations of how to resolve the case?
Used correct grammar, spelling and punctuation, clear presentation and appropriate reference APA style?

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