How can checklists be used to facilitate the teamwork/communication? (You may consider how checklists can be used to account for “the unexpected” (Gawande 101).)□ What kinds of communication breakdowns can lead to mistakes in complex industries? Give an example from at least one of the texts from our course. (You may also give your own example as well.)
□ Describe gender differences in communication/problem solving. How are gender differences in communication/problem solving relevant to complex industries?
Answer/Discuss at least two of the following. You may combine sections (with the above):
□ What features of character are critical to complex systems (Gawande pages 182+)?
□ How has a checklist improved employee satisfaction (Gawande pages 109)?
* and made a conclusion
the book needed is checklist manifesto by atul gawande and you can use outliers by malcolm Gladwell

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