Zappos®, the world’s largest online shoe retailer, discusses its commitment to social responsibility and to ethical behavior. Developing employee activities and long-term relationships with charitable organizations allows Zappos to ingrain the importance of helping the greater good into its organizational culture. Zappos culture also guides its employees to make ethical decisions (Lamb, Hair, & McDaniel, 2014). To learn more about Zappos, review the company blog with the Ethics and Social Responsibility concepts learned in Chapter 3 in mind: http://blogs.zappos.com/
(©2009-2013 Zappos IP, Inc.)
To learn how a company employs Corporate Social Responsibility, watch the video on Zappos, a popular online retailer, in the main Discussion area.
Using research from Chapter 3 in your textbook, write a 200 word response to the following questions:
Lamb, C. W., Hair, J. F., & McDaniel, C. (2014). MKTG7. Mason, OH: Cengage.