Write a two-page paper in which you identify a company you believe has a strong service oriented approach that has resulted in a competitive advantage. Include the following elements:

• How would you describe the service approach?
• What components differentiate the company’s service from others in the same industry?
• What actions or policies are you aware that support the company does the “right” thing for customers?
• How have the organization and customers benefited from the service approach you described?
• Include a minimum of two sources, which may consist of readings from the University Library, your text, and other selections

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