QUESTION 1

• “My employer monitors my e-mail and internet usage at work and tracks my location through the GPS feature of my cell phone. I receive work-related text messages or voice mails almost every day of the week and often after normal scheduled work hours. These messages are often seeking information or making comments that could easily have waited until the next business day. I am frustrated that I always seem connected to work with little private time to pursue my own interests. What advice could you give me on how to manage the job stress of working in a technologically connected work environment? Is there any way I can capture some private time without making it appear to my employer that I’m not motivated to constantly improve my job performance? Also, under what conditions does my employer have to pay me overtime for such work?”
  • Nature of its service.
  • Relationship between its budget and collective bargaining processes.
  • Bargaining structure and decision-making processes.
  • Negotiable issues and bargaining tactics.
  • The right to strike.

QUESTION 2

Think of a public organization with which you are familiar. Explain how it differs from a private company in terms of the following:

QUESTION 3

Explain the contract bar doctrine. How would it influence the negotiation of the first labor agreement?

QUESTION 4

Are current legal remedies for bad faith bargaining adequate to promote compliance with the LMRA’s goal of good faith bargaining? Why or why not? What recommendations would you suggest for improving compliance with the goal of promoting good faith bargaining?

QUESTION 5

Which type of pension plan would you prefer to be covered under (i.e., defined benefit, defined contribution, or cash balance) and why, if you were an employee? An employer?

QUESTION 6

How did World War II and the National War Labor Board greatly expand the use of arbitration?

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QUESTION 7

A major distinction between line and staff units concerns:

		The amount of resources each is allowed to utilize
		Linkage of their jobs to the goals of the firm
		The amount of education or training they possess
		Their use of computer information systems
		Their linkage to the outside world

QUESTION 8

Control involves all but ____.

		Measuring results
		Measuring results
		Taking corrective action
		Comparing results with goals
		Selecting manpower

QUESTION 9

Grouping individuals and resources in the organization around products, services, clients, territories, or legal entities is an example of ___________ specialization.

		Divisional
		Functional
		Matrix
		Mixed form
		Outsourced

QUESTION 10

Grouping resources into departments by skill, knowledge, and action is the______ pattern.

		Functional
		Divisional
		Vertical
		Means end chains
		Matrix

QUESTION 11

A matrix structure ______.

		Reinforces unity of command
		Is inexpensive
		Is easy to explain to employees
		Gives some employees two bosses
		Yields a minimum of organizational politics

QUESTION 12

Compared to the machine bureaucracy (mechanistic type), the professional bureaucracy (organic type) _________________________ .

		Is more efficient for routine operations
		Has more vertical specialization and control
		Is larger
		Has more horizontal specialization and coordination mechanism
		Is smaller

QUESTION 13

Environmental complexity ____.

		Refers to the set of alliances formed by senior management
		Refers to the overall level of problems and opportunities stemming from munificence, interdependence, and volatility
		Is restricted to the general environment of organizations
		Is restricted to other organizations with which an organization must interact in order to obtain inputs and dispose of outputs

QUESTION 14

____is grouping individuals by skill, knowledge, and action yields.

		Divisional departmentation
		Functional departmentation
		Hybrid structuration
		Matrix departmentation

QUESTION 15

The division of labor through the formation of work units or groups within an organization is called _____.

		Control
		Horizontal specialization
		Vertical specialization
		Coordination

QUESTION 16

____is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

		Departmentation
		Coordination
		Control
		Formal authority

QUESTION 17

The design of the organization needs to be adjusted to all but ______.

		The environment of the firm
		The strategy of the firm
		The size of the firm
		The operations and information technology of the firm
		The personnel to be hired by the firm

QUESTION 18

Regarding the organizational design for a small firm compared to a large firm:

		They are almost the same
		They are fundamentally different
		A large firm is just a larger version of a small one
		The small firm has more opportunity to use information technology

QUESTION 19

Adhocracies tend to favor ______.

		Vertical specialization and control
		Horizontal specialization and coordination
		Extensive centralization
		A rigid strategy

QUESTION 20

Which of the following is an accurate statement about an adhocracy?

		The design facilitates information exchange and learning
		There are many rules and policies
		Use of IT is always minimal
		IT handles routine problems efficiently
		IT is quite common in older industries

 

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