Textbook info: Schreiber, J. (2011). Educational Research. John Wiley & Sons. ISBN: 978-0-470-13910-3 CHAPTER 5-6

Please add discussion on use of pilot study in determination of survey’s reliability, discuss issues that could prevail in low reliability of closed ended surveys, also, look at literature to provide information on Cronbach alpha as a measure of reliability of a survey

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