Purpose of Assignment

The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training – Executing DMAIC (Define, Measure Analyze, Improve, Control) Six Sigma Quality Improvement (define and measure) projects.

Assignment Steps

Resources: Microsoft^® PowerPoint^®

Business: Trico

Execute the define phase of the Six Sigma DMAIC project including the following:

• Identify customers and their priorities.
• • Business objectives.
  • Customer needs and feedback.
  • Productivity of the operation and quality of service measured by such metrics.

Develop a 3-slide Microsoft^® PowerPoint^® presentation, including detailed speaker notes, highlighting the summary in which you describe your work on the two phases of the Six Sigma process improvement project.

Format your assignment as if you would be giving a presentation to senior management.

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