Introduction

The supervisor’s job is unique in that it bridges the management ranks with the operating employees. Because of this unique situation, supervisors must interact and reconcile the opposing forces and competing expectations from higher management and workers.

Being a good rank-and-file worker does not mean that you’re going to be a good manager. In fact, quite often just the opposite is true. Supervisors are usually chosen from the ranks because of their demonstrated ability to get the job done. But doing the job is not the same as making sure that the job gets done. This takes management skills. Directing other people’s activities and behavior is crucial for supervisory success. Without these skills, rank-and-file workers will have difficulty managing other people.

Conceptual skills include the ability to analyze and diagnose complex situations. Top managers are in a position to see the “big picture”; they are responsible for strategic planning, and their activities are more broadly defined because those activities affect the entire organization. Supervisors, on the other hand, are in the trenches. They are more concerned with the technical skills needed to help workers get the job done.

Instructions

Develop a two- to three-page paper in response to the following questions. Conduct any necessary research outside of the textbook. Include at least two sources outside the textbook and make sure to cite your sources using the APA format.(No cover page required)

• Are supervisors in a no-win situation in an organization?
• What is truly the supervisor’s role: key person, person in the middle, or just another worker?
• What elements are necessary to be a successful as a supervisor?

Be sure to follow these requirements in your work:

• Type your assignment in an MS Word document (.doc or .docx).
• Do not copy word for word from the textbook or any websites you visit.
• Provide a list of references at the end of the document for any outside sources.
• Use Times New Roman, 12-point font, double spaced.
• Utilize APA template in the announcement section of Canvas

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