Consider the practices that embed creativity in team culture (Table 10-1). Answer the following questions about a time when you served on a healthcare team
What steps did your team take to build a team culture of creativity and why?
What practice for building creativity would you like to try on your next healthcare team, and why?
Consider tools that support team creativity, including the various types of brainstorming, the nominal group technique, and scenario planning. Answer the following questions about a time when you served on a healthcare team
What tools did your team use to support creativity, and what was the result?
What tools would you like to try on your next healthcare team, and why?
Table 10-1 :
” Steps to Build a Team Culture of Creativity ”
-Specify realistic creativity as a team goal
Creativity is not easy to achieve
Creative ideas need to be realistic
-Select for and encourage diversity
Appoint members with diverse perspectives and creative styles
In permanent teams, strive for moderate levels of turnover
Slow down socialization of new members
-Build support for creativity in team activities and processes
Build participation as a team norm Exhibit a positive attitude toward problem solving
Say “yes, and…” rather than “yes, but…”
Review and reflect on processes
Study best practices Find positive deviants
-Challenge the team
Publicize highperformance standards Prepare members to expect that ideas often will not be used or implemented
-Stop working
Balance exploitation, critical thinking, and convergent thinking with their opposites Use humor and fun Employ formal tools for building creativity
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